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What is Quality? A New Paper by Three Top Academics Answers this Elusive Question

July 11, 2012

CHICAGO, July 11, 2012 /PRNewswire-USNewswire/ -- Just as in the book Zen and the Art of Motorcycle Maintenance, the quest to define quality has led people to either abandon the search or go insane in the process. After years of research by three top academics, this paper, What Is...

http://www.prnewswire.com/news-releases/what-is-quality-a-new-paper-by-three-top-academics-answers-this-elusive-question-162057425.html
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